Install help

Chat Support
on Squarespace.

You will need an active Chat Support trial and access to edit your website. The snippet in your app contains your own widget key.

1. Open your site’s Code Injection panel. Your plan must support code injection.
2. Paste your Chat Support snippet into the site-wide Footer field and save. Do not use a single page’s Header field.
3. Open the published site and send a test chat. Checkout pages do not support injected code.

Official Squarespace guidance

<script src="https://chatsupport.com.au/cs.js" data-key="YOUR_WIDGET_KEY" defer></script>

Replace YOUR_WIDGET_KEY with the key from your app. Never paste an API key or account password. If your site plan does not allow custom code, check your website provider’s plan requirements before changing anything.