Cookies
in plain English.

We use first-party cookies for secure account sessions and to remember how you first found Chat Support. The first-touch attribution cookie lasts up to 90 days and holds campaign identifiers, the landing path and host.

PostHog product analytics is configured without autocapture, visitor contact properties or session recording. Its first-party analytics cookie lasts up to 90 days and links visits to an account ID after sign-in; we do not send your name or phone. Necessary account cookies follow your session and security settings. You can clear cookies in your browser; this signs you out and resets attribution.